Annual Maintenance Contract
(AMC)
Experience worry-free home maintenance with our Annual Maintenance Contract. From ACs to plumbing and electrical systems, we provide scheduled care and priority support, keeping your home safe, efficient, and comfortable all year long.
- Free Unlimited Callouts & 24/7 Emergency Support
- Scheduled Year-Round Maintenance
- Priority Scheduling for Service Visits
- Comprehensive Home System Coverage
- Flexible & Tailored to Your Needs
Annual Maintenance Contract
(AMC)
Experience worry-free home maintenance with our Annual Maintenance Contract. From ACs to plumbing and electrical systems, we provide scheduled care and priority support, keeping your home safe, efficient, and comfortable all year long.
- Free Unlimited Callouts & 24/7 Emergency Support
- Scheduled Year-Round Maintenance
- Priority Scheduling for Service Visits
- Comprehensive Home System Coverage
- Flexible & Tailored to Your Needs
AMC Coverage & Service Frequency
AC Services
3X Annually
Electrical Check
2X Annually
Plumbing Check
2X Annually
Cleaning & unblocking of Drains
2X Annually
Pump motor check
1X Annually
House water tank cleaning
1X Annually
Benefits
FREE Unlimited Callout
FREE 24/7 Emergency Callout
FREE Labour for AMC Services
10% Discount for Coil Cleaning
10% Discount for Duct Cleaning
Terms & Conditions Apply
AMC Coverage & Service Frequency
AC Services
3X Annually
Electrical Check
2X Annually
Plumbing Check
2X Annually
Cleaning & unblocking of Drains
2X Annually
Pump motor check
1X Annually
House water tank cleaning
1X Annually
Benefits
FREE Unlimited Callout
FREE 24/7 Emergency Callout
FREE Labour for AMC Services
10% Discount for Coil Cleaning
10% Discount for Duct Cleaning
Terms & Conditions Apply
Services Included in Our AMC
AC maintenance services
Ensure efficient cooling performance, reduced energy consumption, and extended equipment lifespan. Under our Annual Maintenance Contract (AMC), we conduct routine inspections, filter cleaning, refrigerant checks, and system performance testing to prevent unexpected breakdowns. Regular preventive AC servicing keeps your air conditioning systems running smoothly all year round.
Electrical Maintenance
Include inspection, testing, and preventive care for wiring, switchboards, DB panels, lighting systems, and power distribution units. We identify potential faults early to prevent short circuits, power failures, and safety risks. With our AMC electrical services, you ensure reliable, compliant, and energy-efficient electrical operations.
Plumbing Maintenance
Includes leak detection, pipe inspections, fixture repairs, valve servicing, and water pressure checks. Our preventive plumbing services help avoid water damage, blockages, and costly emergency repairs. Regular AMC plumbing maintenance ensures efficient water flow and long-term system reliability.
Water Tank Cleaning
Ensures safe, hygienic, and contamination-free water storage. Our process includes sludge removal, internal scrubbing, high-pressure cleaning, and disinfection. Routine AMC water tank cleaning maintains water quality, supports health standards, and extends tank durability.
Cleaning and Unblocking of Drains
Removing grease buildup, debris, and stubborn clogs to maintain smooth wastewater flow. Scheduled drain maintenance under our AMC prevents foul odors, backups, and plumbing emergencies. Keep your drainage systems clear, hygienic, and fully functional with regular preventive care.
Pump & water system check
Our pump and water system check includes inspection of motors, control panels, pressure levels, pipelines, and storage systems. We test performance, identify inefficiencies, and conduct preventive maintenance to ensure uninterrupted water supply. With our AMC pump and water system services, you reduce downtime and extend equipment life.
Why Regular AMC Servicing Matters
Prevents sudden
breakdowns
Improves energy
efficiency
Extends equipment
lifespan
Provides priority
service
Minimizes
Downtime
Reduces unexpected
repair costs
Clients Reviews
See How Much Your
Contract Will Be
FAQ
AMC Services & Coverage
What services are included in the Annual Maintenance Contract?
Our AMC covers a wide range of services, including:
- AC Service
- Electrical Checks
- Plumbing Checks
- House Pump Motor Checks
- Cleaning and Unblocking of Indoor Drains and Large Outdoor Manholes
- Water Tank Cleaning
- Unlimited Callouts
- Emergency Callouts
What is not covered under the AMC?
Our AMC does not cover:
- Major renovation works
- Damage caused by misuse or third-party repairs
- Replacement of large appliances or systems beyond the maintenance scope
- Items outlined in the contract provided to you
Are replacement parts included in the AMC?
Routine maintenance services are included, but the cost of replacement parts or major equipment (e.g., compressors or water heaters) is not covered. Any labor costs for services not included in the contract will also be charged separately, discounted rate. Â A detailed quotation will be provided for additional materials or labor.
Do you provide AMC for both residential and commercial properties?
Yes, we offer tailored AMC packages for both residential and commercial properties.
How & When We Visit
How often will maintenance visits be scheduled?
Our schedule includes:
- 3 visits for AC service
- 2 visits for plumbing, electrical checks, cleaning and unblocking of drains, and house pump motor checks
- 1 visit for water tank cleaning
Can I customize the services included in my AMC?
Yes, our AMCs are flexible. You can select services that best suit your property’s needs.
Benefits of Annual Maintenance
How does the AMC benefit me compared to on-call maintenance?
- Cost Savings: AMC includes preventive checks, reducing unexpected expenses. It also offers discounted rates for additional services not included in the AMC, and for coil and duct cleaning.
- Priority Service: AMC clients enjoy priority scheduling for all services.
- Peace of Mind: Regular inspections help identify and resolve issues before they escalate.
Does the AMC include emergency repairs?
Yes, emergency repairs are included in the AMC. Our team is available to address urgent issues promptly. Terms and conditions apply.
Changes, Cancellations & Transfers
What if I want to cancel my AMC?
If you wish to cancel, please notify us 30 days in advance. Refunds, if applicable, will be calculated on a prorated basis.
Can I transfer my AMC to a new property?
Yes, you can transfer your AMC to a new property within our service areas. Additional charges may apply, depending on the size and requirements of the new property.
AMC Registration & Help
How do I sign up for Koona’s AMC?
Signing up is easy! Simply contact us at +971 564 998 026 or email us at service@koonamep.com, and our team will guide you through the process.
How do I report an issue or schedule a visit under the AMC?
You can report issues or schedule visits by calling our customer service hotline, sending a message through our website, or contacting us via WhatsApp.